Privacy Policy

Effective date: December 8, 2025

Your privacy is important to us. This policy explains what data XEsync collects, how it is used, how long it is retained, and how it is protected.

Information We Collect

Account credentials (username and password) to authenticate you in the app.
Bluetooth connection data to pair with your Xebex rowing machine.
Workout data: distance, duration, strokes, pace, power, calories, and heart rate.

How We Use Your Information

To display your workout statistics and session history.
To sync your workout data to your account when connected to the internet.
To maintain a stable Bluetooth connection with your Xebex rower.

Data Retention

We retain your account data and workout history for as long as your account remains active. If your account is inactive for more than 3 years, your data may be deleted from our servers automatically.

Locally cached workout data is stored on your device until it has been successfully synced to our servers, or until you uninstall the app.

Data Deletion

You have full control over your data directly from within the app:

Individual workouts can be deleted at any time from your session history in the app. Deletion is immediate and permanent.
Your entire account, including all associated workout data, can be deleted from the account settings screen in the app. Once confirmed, your data is permanently removed from our servers within 30 days.

You may also submit a deletion request by email to [email protected] with the subject line "Data Deletion Request" and your registered username or email address. You will receive a confirmation once the deletion is complete.

Data Portability

You can export your personal data at any time. Your full workout history is available for download directly from the XEsync web interface at xesync.enlistia.com. Data export is not available from the mobile app due to platform permission restrictions.

Data Sharing

We do not sell, trade, or share your personal data with third parties. Your workout data is stored on our servers solely for your own access.

Data Storage

Workout data is stored securely on servers operated by Fournier Digital Services. When offline, data is saved locally on your device until a connection is available.

Security

We implement reasonable technical measures to protect your data. No method of transmission over the internet is 100% secure, but we take all practical steps to safeguard your information.

Contact

For any questions about this privacy policy, contact us at [email protected] or visit fournier-digital.ch.